外贸展会参展必备100句常用口语

外贸展会参展必备100句常用口语

在全球化的今天，外贸展会已成为企业拓展市场、提升品牌影响力的重要平台。如何在众多参展商中脱颖而出，用流利的英语与国际买家进行有效沟通，是每个外贸人必须面对的挑战。以下是我为大家精心整理的100句外贸展会参展必备常用口语，希望能帮助大家更好地参与国际交流，实现业务突破。

1. 欢迎语

Excuse me, may I have your name card, please?（打扰一下，请问可以给我您的名片吗？）Thank you for coming to our booth.（感谢您莅临我们的展位。）Nice to meet you!（很高兴见到你！）Good morning/afternoon/evening!（早上好/下午好/晚上好！）

2. 自我介绍

I"m [Your Name], from [Your Company].（我是[你的名字]，来自[你的公司]。）We are [Your Company]. We specialize in [Your Product/Service].（我们是[你的公司]。我们专注于[你的产品/服务]。）Our products are well-received by customers.（我们的产品深受客户喜爱。）We are looking forward to doing business with you.（我们期待与您合作。）

3. 询问信息

Could you tell me more about your company?（能告诉我更多关于贵公司的信息吗？）What do you think is the most important factor in choosing a supplier?（你认为在选择供应商时最重要的因素是什么？）How can we better serve your needs?（我们如何更好地满足您的需求？）What are your main competitors?（您的主要竞争对手是谁？）

4. 表达感谢

Thank you for your time and attention.（感谢您的时间和关注。）Thank you for your interest in our products.（感谢您对我们产品的关注。）Thank you for your support.（感谢您的支持。）

5. 结束对话

That"s all for now. Have a nice day!（暂时结束，祝您有美好的一天！）If you need any further information, please feel free to contact us.（如果您需要更多信息，请随时联系我们。）

6. 应对拒绝或异议

I understand that you have some concerns. Can you please provide more details?（我理解您有一些担忧。您能提供更多细节吗？）I apologize for any inconvenience caused. We will consider your feedback and make improvements.（对于给您带来的不便，我深表歉意。考虑您的反馈并做出改进。）

7. 处理投诉

I apologize for the inconvenience caused. We will take immediate action to resolve the issue.（对于给您带来的不便，我深表歉意。立即采取行动解决问题。）We will investigate the matter and take appropriate measures to ensure customer satisfaction.（调查此事并采取适当措施，以确保客户满意。）

8. 寻求建议

Do you have any suggestions on how we can improve our products or services?（您对我们的产品或服务有什么建议吗？）What do you think is the key to success in this industry?（你认为这个行业成功的关键是什么？）How can we better serve our customers?（我们如何更好地服务于我们的客户？）

9. 询问价格

Could you please provide the price list for our products?（请提供我们产品的报价单。）What is the minimum order quantity required?（最低订购量是多少？）How much does it cost to ship our goods to your country?（将我们的产品运送到贵国的费用是多少？）

10. 询问付款方式

What payment methods do you accept for orders?（你们接受哪些支付方式来下单？）Can you provide invoices for our purchases?（你们能为我们购买提供发票吗？）How long does it take to process my payment?（我的付款需要多长时间才能处理？）

11. 询问交货时间

How long does it usually take to deliver your products?（你们的货物通常需要多长时间才能送达？）What is the lead time for customization?（定制的提前多久？）How can I track the progress of my order?（我如何跟踪订单的进度？）

12. 询问售后服务

What is your warranty policy?（你们的保修政策是什么？）How can I return or exchange my product if it doesn"t meet my expectations?（如果产品不符合预期，我该如何退货或换货？）What is the return policy for defective products?（缺陷产品的退货政策是什么？）

13. 询问产品规格

Could you please provide detailed specifications for our products?（请提供我们产品的详细规格。）What materials are used in the production of your products?（你们的产品使用什么材料制成的？）How many units can be produced per unit of raw material?（每单位原材料可以生产多少单位产品？）

14. 询问产品认证

Does your product require certification for export?（你们的产品质量需要出口认证吗？）What certifications do you offer for your products?（你们为产品提供哪些认证？）How can I obtain certification for my products?（我如何为我的产品获得认证？）

15. 询问产品认证机构

Which certification bodies do you work with for product testing?（你们与哪些认证机构合作进行产品测试？）What are the requirements for obtaining certification from these bodies?（从这些机构获得认证的要求是什么？）How long does it take to obtain certification for our products?（我们的产品获得认证需要多长时间？）

16. 询问产品认证流程

What is the process for obtaining certification for our products?（我们的产品获取认证的过程是什么？）What documents do I need to provide for certification purposes?（为了认证目的，我需要提供哪些文件？）How can I track the progress of my product certification application?（我如何跟踪我的产品设计认证申请的进展？）

17. 询问产品认证费用

What is the cost of certification for our products?（我们对产品进行认证的费用是多少？）Are there any additional fees for obtaining certification from specific certification bodies?（从特定认证机构获得认证是否需要额外费用？）What is the fee structure for certification services provided by your company?（你们公司的认证服务费用结构是怎样的？）

18. 询问产品认证周期

How long does it typically take for your products to receive certification?（你们的产品获得认证通常需要多长时间？）What factors influence the certification cycle for your products?（影响你们产品认证周期的因素有哪些？）Is there a possibility of delays during the certification process?（认证过程中是否有可能出现延误？）

19. 询问产品认证有效期

How long does the certification last for your products?（你们的产品的认证有效期有多长？）What happens if the certification is not renewed?（如果认证没有续期会发生什么？）What is the expiration date for the certification?（认证的到期日期是什么？）

20. 询问产品认证范围

What types of products are eligible for certification?（哪些类型的产品有资格获得认证？）Do all products in your product line qualify for certification?（你们所有的产品线都符合认证标准吗？）Are there any exclusions for certain products based on their characteristics?（根据某些产品的特性，是否有排除在外的情况？）

21. 询问产品认证标准

What standards are used for product certification?（用于产品认证的标准是什么？）Are there any specific requirements for meeting certification standards?（达到认证标准有哪些具体要求？）What are the criteria for passing certification tests?（通过认证测试的准则是什么？）

22. 询问产品认证证书

What kind of certificates are issued for product certification?（产品认证会颁发什么样的证书？）Are there different levels of certification available?（是否提供不同级别的认证？）What are the benefits of having a certified product?（拥有认证产品的好处是什么？）

23. 询问产品认证流程细节

What steps are involved in the certification process for our products?（我们的产品认证过程涉及哪些步骤？）Are there any prerequisites for starting the certification process?（开始认证过程需要哪些前提条件？）What documentation is required to complete the certification process?（完成认证过程需要哪些文档？）

24. 询问产品认证结果通知方式

How will I be notified when my product has passed certification?（我的产品设计通过认证后，我将以何种方式收到通知？）What information will be included in the certification report?（认证报告将包含哪些信息？）How often do you send out certification reports?（你们多久发送一次认证报告？）

25. 询问产品认证后的推广策略

What strategies do you recommend for promoting our certified products after certification?（获得认证后，你们推荐哪些推广策略？）How can we effectively promote our certified products to potential customers?（我们如何有效地向潜在客户推广我们的认证产品？）What are the best channels for distributing certified product samples to retailers?（向零售商分发认证产品样品的最佳渠道是什么？）