跨境电商客服回复模板分享

跨境电商客服回复模板分享

小编来为各位跨境电商平台卖家分享一些在客服工作中总结出来的模板话术，模板不需要太过复杂，通俗易懂即可。

接下来让我们一起看看.没有理由申请退货Hello!Thank you for contacting us. I"m sorry to have kept you waiting.Would you please explain in detail why you need to return the goods?Maybe we can help you solve the problem before you come back.Looking forward to your reply.Kind regards！买家投诉收到的货物缺失。

Hello!Thank you for contacting us. I"m sorry to have kept you waiting.Would you please highlight the missing parts in the attached manual?Maybe we can send you replacement parts to solve the problem.Looking forward to your reply.Kind regards回复赞赏。